How can we help you?
How can I book Golden Hotels & Resorts?
Golden Hotels & Resorts offer various booking options. Besides our Corporate Office with the reservation hotline 0353-6601999 (100 LINES), you can contact anytime directly via telephone, email or fax. The easiest and quickest way is to book via our booking engine in our website, where you simply have to enter the requested hotel and date.
What is the Best Price Guarantee?
When booking through our website, via Corporate Office or directly in our hotel, we guarantee, that you will get the best available rate.
How can I order hotel flyer/brochures?
If you wish to read our hotel information at home in a printed version, you can order our hotel flyer and brochures online with the brochure request form or you can contact our Corporate Office under0353-6601999 (100 LINES)or mail us at firstname.lastname@example.org
At what time is check-in?
The standard check-in time is 12 PM.
At what time is check-out?
The standard check-in time is 11 AM.
Is parking available at the hotel?
All Golden Hotels & Resorts have sufficient parking spaces where your car can be safely stored overnight.
What are the reception opening hours?
The reception is open 24 hours and our colleagues will be at your service day and night.
Is it possible to book spa treatments online?
Yes, spa treatments are bookable online if available.
Where can I see the hotel rates?
Our rates are visible on our website. You can easily enter the arrival dates in our booking engine and our system will search the best available rates for you.
What kind of food is available?
Golden Hotels and Resorts offer pure vegetarian restaurants with facility for Jain food on demand and serves delicious Indian, Chinese and Continental food.
Is Wi-Fi available at the hotel in the room?
In all Golden hotels & Resortshigh speed Wi-Fi is available free of charge in the rooms and in public areas.
Which size are the rooms?
The sizes of the rooms vary from hotel to hotel. Also within a hotel they vary between each category.
Do you offer non-smoking rooms?
All hotels offer non-smoking rooms with the option to smoke.
Do you offer hotel shuttles, for example to the next airport or train station?
Yes! Our Golden representatives will be happy to assist you to find your public transport or will call a taxi for you.
Can I have breakfast/dinner even if I am not staying in your hotel?
Yes, of course you can enjoy a meal or drink in one of our restaurants or bars. You may also reserve a table online through our website or call us at 0353-6601999 (100 LINES).
Where can I get a copy of my invoice after departure?
Please contact our hotel team, which will send you a copy of your invoice.
What should I do, if I lost or forgot something in my room?
Please contact the hotel directly. Our rooms will be cleaned daily, so that your item probably has been found by our housekeeping team.